FAQ

Valei Home Services offers luxury home management services, absentee home watch services, housekeeping, preventative maintenance, systems warranty programs, and other resident services.

If you are a high net-worth individual/family with a luxury second home in the Coachella Valley (or any of our other operating markets), Valei Home is for you..

Our homeowner clients enjoy hassle-free home maintenance, access to top service vendors, and peace of mind knowing their homes are well cared for.

Yes, our services are tailored to meet the specific needs of each homeowner, ensuring consistent and transparent reporting/service delivery.

Our clients see immediate improvements in home management operations and maintenance and from the time of first service. We can onboard a property and activate our client portal system same day.

Minimal effort is required from you; we handle all aspects of home management and maintenance. We discuss homeowner/guest needs, determine a service plan that best suites those needs, and we can start service immediately.

Becoming a Valei client makes sense at any point in the seasonal year. Whether it’s taking advantage of our off-season promotional Home Watch Inspection and Housekeeping services, which will allow for swift onboarding, starting service before the peak season for our teams to prepare and maintain your home before arrival, or engaging our services when things are hectic during the season, Valei is here to support our valued clients any time throughout the year.

Valei Home is led by former luxury hotel operators with 14 years of private service experience, offering tailored and consistent high-end services with well-trained staff. Our company is licensed and insured, operating in most of the major country clubs in the Coachella Valley, caring for over $500M in residential properties. Lastly, our teams work with top-notch local vendors who are vetted and trained by our executive team on who to work specifically with our high-end luxury homes and their respective occupants. For clients seeking vendor coordination through one of our Home Management service programs, all outside vendors are verified licensed, and insured.

We are licensed and insured, have a proven track record of managing over half a billion dollars worth of real estate worldwide, and have built a reputation for consistency, transparency, and excellence. This includes 14 years of trusted luxury home management operations in the Coachella Valley.

We understand that our service does not always work with certain lifestyles or resident occupant needs and that sometimes homes that are sold will no longer require service. We engage each of our clients on a month-to-month basis and allow our clients to discontinue service at any time during our engagement. We bill our services in advance to avoid any issues relating to service discontinuation and pride ourselves on this hassle-free approach to client engagement.

Contact Valei Home via phone or text at 888-406-7492, our website, social media, or email info@valeihome.com to schedule a consultation and start enjoying hassle-free luxury home management, housekeeping and/or other resident services.

Valei Home offers luxury home management, absentee home watch,  housekeeping, preventative maintenance, systems warranty programs, and other resident services to enhance property value and appeal.

If you are a realtor in the Coachella Valley seeking to provide added value to your high-net-worth clients and make your listings stand out, Valei Home is for you.

You will gain a competitive edge by offering prospective buyers seamless home management solutions, increasing property appeal and client satisfaction.

Valei Home provides personalized services using vetted vendors and delivers detailed reports through a secure portal and app, ensuring transparency and convenience for realtors and their clients.

Yes, our services are tailored to enhance the appeal and maintenance of luxury properties, making them more attractive to potential buyers.

Immediate improvements in property maintenance and management will be visible from the first service, boosting buyer confidence. We can onboard a property and activate our client/realtor portal system same day.

Minimal effort is required from you; Valei Home handles all aspects of home management and maintenance, allowing you to focus on selling properties.

Take advantage of our Home Watch Inspection and Housekeeping services to enhance your listings during the peak selling season. Becoming a Valei client makes sense at any point in the seasonal year.

We are licensed and insured, have a proven track record of managing over half a billion dollars worth of real estate worldwide, and have built a reputation for consistency, transparency, and excellence. This includes 14 years of trusted luxury home management operations in the Coachella Valley.

Valei Home is led by former luxury hotel operators with 14 years of private service experience, offering tailored and consistent high-end services with well-trained staff. Our company is licensed and insured, operating in most of the major country clubs in the Coachella Valley, caring for over $500M in residential properties. Lastly, our teams work with top-notch local vendors who are vetted and trained by our executive team on who to work specifically with our high-end luxury homes and their respective occupants. Valei Home offers tailored and consistent high-end services that add significant value to luxury properties on the market.

Our services include but are not limited to, comprehensive luxury home management services, absentee home watch services, housekeeping services, pre-arrival services, and other resident services such as, but not limited to, bill-pay services, vendor coordination services, concierge services, pantry replenishment/grocery shopping, property preventative maintenance programs, home systems warranty programs for HVAC, audio-visual systems, pool and spa systems, and more. All designed to enhance property appeal.

We understand that for homes that are sold, our services may no longer be required. We engage each of our clients on a month-to-month basis and allow our clients to discontinue service at any time during our engagement. We bill our services in advance to avoid any issues relating to service discontinuation and pride ourselves on this hassle-free approach to client engagement.

Contact Valei Home via phone or text at 888-406-7492, our website, social media, or email info@valeihome.com to schedule a consultation and start enjoying hassle-free luxury home management, housekeeping and/or other resident services.